Licensed Ontario Pharmacists
Every assessment is reviewed by a pharmacist licensed in Ontario, trained in minor ailment prescribing.
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Care365
Ontario Virtual Pharmacist Care
Xerophthalmia (dry eye disease) Treatment Online — Ontario Virtual Care
See a licensed pharmacist online for xerophthalmia (dry eye disease) — no waiting room, no travel.
Xerophthalmia, more commonly known as dry eye disease, happens when your eyes don't produce enough tears or produce poor-quality tears that evaporate too quickly, leaving your eyes feeling gritty, burning, or tired, especially by the end of the day. It's increasingly common with prolonged screen use, contact lens wear, certain medications, ageing, and dry or windy environments, since all of these interfere with the tear film that normally keeps your eyes comfortable and protected.
Licensed Ontario pharmacists
Same-day review
Prescriptions sent directly
CCare365
Care365 workflowComplete assessment → pharmacist review → prescription sent when appropriate.
Quick Self-Check
Answer a few quick questions. This isn't a diagnosis — a real pharmacist assessment is the next step either way.
How We Work
A Care365 online pharmacist consult in Ontario can confirm your symptoms fit typical dry eye disease and recommend preservative-free artificial tears along with practical changes — like scheduled screen breaks, a humidifier, or warm compresses if eyelid gland blockage is contributing. The assessment screens out cases needing an in-person eye exam instead, such as moderate-to-severe pain, vision changes, recent injury, or symptoms that haven't improved with proper self-care.
Complete a short online assessment
Answer real, condition-specific questions — takes a few minutes, no appointment needed to start.
A licensed pharmacist reviews your answers
A real pharmacist licensed in Ontario reviews your case, typically the same day — not an automated approval.
Get your treatment plan
When appropriate, your prescription is sent directly to your preferred pharmacy, with clear next steps.
Why Choose Care365?
Fast, Real Assessments
No generic templates — your answers are reviewed by a real person, typically the same day.
Secure & Private
Your information is encrypted and only seen by the pharmacist reviewing your case.
Prescriptions Sent Directly
When appropriate, your prescription goes straight to your preferred pharmacy — no extra trip needed.
Common Symptoms
- Gritty feeling in the eyes
- Burning sensation in the eyes
- Eyes that feel tired, especially by the end of the day
- Mild redness
- Blurry vision that improves with blinking
- Symptoms that worsen with screen use
- Symptoms that worsen in dry, windy, or air-conditioned environments
Treatment Options
These options may be prescribed by a Care365 pharmacist after a real assessment — this is general information, not a recommendation to use any specific medication without one.
| Medication | Class | Route | Typical Duration |
|---|---|---|---|
| Preservative-free artificial tears | Ocular lubricant | Ophthalmic | As needed, up to QID or more |
Non-medication options
- Reduce screen time / blink exercises — Frequent breaks during near-work.
- Humidifier and warm compress — Especially if associated blepharitis.
Everything in One Place
- Easy online scheduling — submit your assessment in minutes
- Real pharmacist review, not an automated approval
- Prescriptions sent directly to your preferred pharmacy when appropriate
- 100% virtual — no travel, no waiting room
Frequently Asked Questions
How do I know if it's just dry eyes or something more serious?
Straightforward dry eye causes mild grittiness, burning, or fatigue that tends to worsen through the day, without real pain or vision changes. Moderate-to-severe pain, blurred or changing vision, or thick discharge point to something needing a direct eye exam instead.
Are all artificial tears the same?
No — preservative-free formulations are generally recommended if you need to use drops more than a few times a day, since preservatives in some products can actually irritate the eye surface with frequent use.
Why do my eyes get worse when I'm on my computer all day?
You blink less often when focused on a screen, which lets your tear film evaporate faster and dries out the eye surface. Scheduled breaks and deliberate blinking exercises help offset this.
I wear contact lenses — can I still use this assessment?
If your eyes are simply dry, not red and painful, this assessment can still apply, but contact lens wearers with a currently red, painful eye need an in-person look instead, since that combination needs closer evaluation.
I've been using artificial tears for weeks and it's not helping — what now?
If proper self-care hasn't improved things, or if you have an underlying condition that could be contributing, that's a sign this needs a more thorough in-person assessment rather than continuing over-the-counter drops alone.
Xerophthalmia (dry eye disease) Can Be Treated
Complete a real assessment online — a licensed Ontario pharmacist reviews your case and arranges treatment and prescription support when appropriate.
Start My Free Assessment