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Ontario Virtual Pharmacist Care
Seborrheic dermatitis (dandruff) Treatment Online — Ontario Virtual Care
See a licensed pharmacist online for seborrheic dermatitis (dandruff) — no waiting room, no travel.
Seborrheic dermatitis is a common skin condition caused by an overgrowth of a yeast (Malassezia) that normally lives harmlessly on oily areas of skin, triggering flaking, redness, and an itchy, sometimes greasy-feeling scalp. It doesn't just affect the scalp — it often shows up along the eyebrows, sides of the nose, behind the ears, or on the chest. It tends to flare with cold, dry weather, stress, or hormonal changes, and is more intense (and sometimes harder to control) in people with Parkinson's disease or a weakened immune system. Unlike simple dry scalp, it doesn't resolve with a moisturizing shampoo alone — it needs an antifungal or anti-inflammatory approach.
Licensed Ontario pharmacists
Same-day review
Prescriptions sent directly
CCare365
Care365 workflowComplete assessment → pharmacist review → prescription sent when appropriate.
Quick Self-Check
Answer a few quick questions. This isn't a diagnosis — a real pharmacist assessment is the next step either way.
How We Work
A Care365 online consult connects you with a licensed Ontario pharmacist who can confirm your flaking and redness fit the typical pattern of seborrheic dermatitis rather than a look-alike (psoriasis, eczema, or a skin infection), and prescribe or recommend the right strength of antifungal shampoo or topical steroid for inflamed patches. Because this is a relapsing condition, the assessment also covers how to use maintenance treatment so it stays controlled long-term, not just resolved for a few weeks. If your skin shows signs of infection, involves your eyelids, or isn't improving with proper OTC use, the pharmacist will tell you honestly if you need an in-person referral instead.
Complete a short online assessment
Answer real, condition-specific questions — takes a few minutes, no appointment needed to start.
A licensed pharmacist reviews your answers
A real pharmacist licensed in Ontario reviews your case, typically the same day — not an automated approval.
Get your treatment plan
When appropriate, your prescription is sent directly to your preferred pharmacy, with clear next steps.
Why Choose Care365?
Fast, Real Assessments
No generic templates — your answers are reviewed by a real person, typically the same day.
Secure & Private
Your information is encrypted and only seen by the pharmacist reviewing your case.
Prescriptions Sent Directly
When appropriate, your prescription goes straight to your preferred pharmacy — no extra trip needed.
Common Symptoms
- Flaky, white or yellow skin flakes in your hair or on your scalp
- Itchy scalp
- Redness of the scalp
- Greasy or oily-looking patches of skin
- Flaking or redness around your eyebrows, the sides of your nose, or behind your ears
- Scaly patches on your chest
- Flares that get worse in cold, dry weather or when you're stressed
Treatment Options
These options may be prescribed by a Care365 pharmacist after a real assessment — this is general information, not a recommendation to use any specific medication without one.
| Medication | Class | Route | Typical Duration |
|---|---|---|---|
| Ketoconazole 2% shampoo | Topical antifungal | Topical (scalp) | 2-3x/week |
| Hydrocortisone 1% topical | Topical corticosteroid | Topical | Short course for inflamed areas |
Non-medication options
- Regular gentle shampooing; avoid harsh hair products
Everything in One Place
- Easy online scheduling — submit your assessment in minutes
- Real pharmacist review, not an automated approval
- Prescriptions sent directly to your preferred pharmacy when appropriate
- 100% virtual — no travel, no waiting room
Frequently Asked Questions
Is dandruff just a dry scalp, or something else?
It's something else. Seborrheic dermatitis is driven by an overgrowth of yeast on oily skin, not dryness — that's why it causes yellow-white greasy scale and red patches rather than the tight, flaky feeling of a genuinely dry scalp, and why moisturizer alone won't fix it.
Why does my flaking also show up on my face and chest?
Seborrheic dermatitis affects any oil-gland-rich area, so eyebrows, the sides of the nose, ears, and the chest are all common sites alongside the scalp — it's the same underlying process, not a separate problem.
Will medicated shampoo cure this for good?
No — it's a chronic, relapsing condition. Ketoconazole shampoo and similar treatments control flare-ups very effectively, but most people need to keep using them on a maintenance schedule (like twice a month) to keep symptoms away long-term.
How long before I notice improvement?
Most people see visible improvement within 2 to 3 weeks of consistent use, 2 to 3 times a week, leaving the shampoo on for the full 3 to 5 minutes before rinsing.
When is this more than just dandruff?
See a pharmacist or doctor promptly if you notice oozing, crusting, or pus, if the rash spreads quickly or covers a large area, if it affects your eyelids, or if you have a weakened immune system — these need a different evaluation.
Seborrheic dermatitis (dandruff) Can Be Treated
Complete a real assessment online — a licensed Ontario pharmacist reviews your case and arranges treatment and prescription support when appropriate.
Start My Free Assessment